Last updated: June 14, 2026
These Terms of Use (the "Terms") are a legal agreement between you and Relta Real Estate ("Relta Real Estate," "we," "us," or "our") governing your use of the Relta Agent mobile app for iOS and Android (the "App"). The App is built for licensed real estate agents to run open-house sign-ins: build a sign-in form, collect visitor information at open houses (including offline), and manage those contacts. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
By downloading, installing, accessing, or using the App, you confirm that you have read and accept these Terms and our Privacy Policy. You must be a licensed real estate professional, at least the age of majority in your jurisdiction, and capable of forming a binding contract. If you use the App on behalf of a brokerage or team, you represent that you are authorized to accept these Terms on its behalf.
Subject to these Terms, Relta Real Estate grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your own real estate business. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or attempt to extract the source code of the App, except where such restrictions are prohibited by law. All rights not expressly granted are reserved by Relta Real Estate.
You are solely responsible for the information you collect through the App and for how you use it. Before collecting anyone’s information, you must obtain any consent required by law and clearly tell visitors how their information will be used. You must comply with all applicable laws, including privacy, anti-spam, marketing, and real estate regulations, and with the rules of your brokerage, board, and regulator. With respect to the lead data you collect, you act as the controller and Relta Real Estate acts only as a processor on your instructions.
The App offers paid subscription plans (Solo, Team, and Team Plus), available on a monthly or annual basis. Subscriptions are sold and billed through Apple in-app purchases on iOS and Google Play billing on Android, and are charged to your App Store or Google Play account. Subscriptions renew automatically until cancelled, and your account is charged for renewal at the then-current price unless you cancel before the renewal date. You can manage or cancel a subscription at any time in your App Store or Google Play account settings. Except where required by law or by the applicable store’s policies, payments are non-refundable, and refunds are handled by Apple or Google, not by Relta Real Estate.
You agree not to misuse the App. You will not use it to violate any law or the rights of others, to collect information without proper authorization or consent, to send unlawful or unsolicited communications, to upload malicious code, to interfere with or disrupt the App or its infrastructure, to attempt unauthorized access to any system or data, or to use the App in a way that could damage, disable, or impair it. You are responsible for keeping your account credentials secure and for all activity under your account.
The App can connect to third-party services you choose, such as Follow Up Boss or Lofty. Your use of those services is governed by their own terms and privacy policies, and Relta Real Estate is not responsible for them. The App also relies on providers such as Supabase, Apple, RevenueCat, and Sentry to operate. Connecting or using a third-party service is your decision and your responsibility.
The App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Relta Real Estate does not warrant that the App will be uninterrupted, error-free, secure, or that it will meet your requirements, and does not warrant the accuracy or reliability of any data stored or transmitted through it. You use the App at your own risk.
To the maximum extent permitted by law, Relta Real Estate will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or related to your use of (or inability to use) the App, even if advised of the possibility of such damages. To the maximum extent permitted by law, Relta Real Estate’s total liability for all claims relating to the App will not exceed the amount you paid to Relta Real Estate, if any, for the App in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
You may stop using the App at any time and may delete your account in-app at Settings → Delete account, which removes your account and associated data. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the App. Provisions that by their nature should survive termination, including license restrictions, disclaimers, limitation of liability, and governing law, will survive.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts located in British Columbia for any dispute arising out of or relating to these Terms or the App, except where applicable law provides otherwise.
Your use of the App is also governed by our Privacy Policy, which explains how the App handles information. Please review it to understand our practices.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and post the updated Terms at this address. Continued use of the App after an update means you accept the revised Terms.
For questions about these Terms, email us at ray@relta.ca.